Privacy Policy
This policy explains how Costarthub collects, uses, stores, and protects information shared by workspace members, visitors, leads, and virtual office clients.
1. Information We Collect
We may collect your name, phone number, email, company name, GST number, address, ID proof, billing details, payment details, visit enquiry, and workspace requirements.
2. How We Use Your Information
Your information is used to respond to enquiries, manage workspace bookings, create agreements, generate invoices, process payments, provide virtual office support, and improve our services.
3. Billing & Payment Records
We may store invoice details, payment proofs, transaction details, TDS records, and related documents for accounting, compliance, and business record purposes.
4. Virtual Office Documents
For virtual office services, we may collect and store documents required for agreement, NOC, GST registration support, address verification, and related compliance.
5. Data Sharing
We do not sell your personal data. Information may be shared only with internal staff, accountants, legal advisors, payment providers, email/SMS providers, or authorities when legally required.
6. Cookies & Website Usage
Our website may use basic cookies or analytics tools to understand visitor activity and improve user experience.
7. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorized access, or disclosure.
8. Data Retention
We retain records as long as required for service, accounting, compliance, legal, and operational purposes.
9. Your Rights
You may contact us to update, correct, or request removal of your information, subject to legal and business record requirements.
10. Contact
For privacy-related questions, contact Costarthub at costarthub@gmail.com.